We are here to help the communities of Agua Dulce and Acton and continue to coordinate aid for those in need. Please email or call if you are in need of help or are interested in helping.
1-833-OUR-ADWC ext. 5 (833-687-2392 ext. 5) or ADWCmembership@gmail.com
COVID-19 Customer Care Programs www.sce.com/covid19
Resource | Description | Link |
Energy Assistance Fund (EAF) | Income-qualified customers experiencing COVID-19 financial hardship due to quarantine, illness, caring for loved ones or business closures can apply for assistance to pay their electric bill. | sce.com/eaf |
California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) Programs | The CARE program provides income-qualified households a discount of about 30% on monthly electric bills. FERA provides a reduced monthly discount of 18% for income-qualified households of three or more. | sce.com/fera |
Medical Baseline | Customers who use electrically operated medical devices in their homes are eligible and those enrolled will receive additional electricity per day at a discounted rate. | sce.com/medicalbaseline |
Suspension of service disconnections for nonpayment, waiving late fees | SCE has suspended service disconnections for nonpayment and is waiving late fees for residential and business customers impacted by the COVID-19 emergency. | sce.com/billhelp |
Rate Plan Comparison Tool | SCE offers several Time-of-Use rates that offer lower rates during daytime hours when people are now home. | sce.com/rateplantool |
Budget Assistant | You can also sign up for alerts if your next projected bill is expected to exceed your spending goal using SCE’s free Budget Assistant tool. | sce.com/budgetassistant |
HELPFUL LINKS:
